Shipping policy
Shipping Policy
Last updated: October 2, 2026
Where we ship
We currently ship to addresses in the United States. Orders to P.O. boxes and military addresses may be limited depending on the item.
Processing time
Orders are processed within 1 to 3 business days. Business days exclude weekends and U.S. holidays.
Delivery time
Our products are sourced and shipped directly from our international fulfillment partners. Standard delivery to the United States typically takes 10 to 20 business days after processing, and may take longer during peak seasons, holidays or customs delays. Large or oversized items, and orders containing several items, may ship from different locations and arrive separately. Delivery estimates are not guaranteed and are shown on each product page and at checkout.
Shipping rates
Shipping rates are calculated at checkout based on your order. Any free-shipping offer is displayed on our site and applies to standard shipping within the contiguous United States.
Tracking
You will receive a confirmation email with tracking information when your order ships. Tracking updates may take a few days to appear after dispatch.
Delays
If we cannot ship your order within the time stated, we will notify you and give you the option to cancel for a full refund or agree to a new date.
Taxes and duties
Applicable U.S. sales tax is calculated and collected at checkout. Any applicable import duties or fees will be shown at checkout where possible.
Damaged or lost packages
If your order arrives damaged or does not arrive, contact us at lumierecovesupport@gmail.com and we will make it right.